These FAQs are designed to provide newcomers with essential information about our services and how to access them, ensuring a smoother settlement experience in Canada.
We provide comprehensive settlement and integration services, including:
Our services are provided at no cost, and no representative of CCS will ever request payment in exchange for services we offer. They are fully funded by Immigration, Refugees, and Citizenship Canada (IRCC), ensuring you have access to the support you need without any cost.
Be aware of the signs of a scam. Stay informed and protect yourself by checking this link for more information: Canada Revenue Agency – Fraud and Scams.
Our services are designed for newcomer families to Canada, with Permanent Resident Status, Convention Refugee/ Protected Person, including immigrants and refugees of all religions, ethnicities, countries of origin, and/or sexual orientations.
You can contact us through the following methods:
Monday: 9:00am – 5:00pm
Tuesday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Thursday: 9:00am – 5:00pm
Friday: 9:00am – 5:00pm
Saturday: 9:30am – 4:30pm
Sunday: Closed
Additionally, you can reach out to us through our social media platforms:
Yes, we specialize in supporting newcomer families with young children and children with special needs. Our services are tailored to address the unique challenges these families may face, ensuring they receive the appropriate support for successful integration.
We offer a variety of group activities, including:
We facilitate community building by organizing group activities, forming parent support groups, and hosting community events. These initiatives help newcomers expand their social networks, share resources, and support each other through the settlement process.
You can subscribe to our newsletter to receive updates on weekly events and activities. Visit our website and enter your full name and email address in the subscription section to stay informed.
All of our services are FREE of your cost and are fully funded by the government funders. It is your right and benefit to have access to the settlement services as newcomers to Canada and we are here to help.